Customer Happiness & Communication Internship

For the Customer Service team (better known as “Customer Happiness” at Parfumado), we are looking for a service-oriented and communicatively strong colleague starting 1 February 2026, who will help ensure that our customers experience “wow” moments time and time again.

As a Happiness Hero, you are the face of Parfumado. You are the first point of contact for our customers, with the goal of giving them (perfume) advice, solving their problems, and putting a smile on their face. In addition to delivering the best possible service, you also help manage and further grow our online community.

Your main responsibilities as a Customer Happiness & Communication Intern

• Advising and supporting our customers via phone, email, and social media channels about our products and services (70%);

• Contributing ideas to improve processes within the Customer Happiness team and Parfumado as a whole (30%).

Working at Parfumado is great because you collaborate with driven people who all want to help the company grow together.
— Sanne, Customer Happiness Lead

What we offer our Customer Happiness & Communication Intern for this role

• An internship allowance of €450 per month (based on a full-time internship);

• Delicious and healthy lunches at the office;

• The possibility to work both from home and from our beautiful office in Amsterdam;

• Discount on Parfumado products;

• Access to the corporate benefits platform;

• Full-time or part-time options (for example 4 days per week, in consultation);

• And of course, a monthly perfume of your choice. Smells nice, right? ✨

This is what we look for in our ideal Customer Happiness & Communication Intern

• You are currently enrolled in an HBO/WO programme in Business Administration, Psychology, International Business, Communication, or a similar field;

• You are available starting February;

• You have a strong affinity with communication and customer satisfaction;

• You speak and write fluent, error-free Dutch;

• You speak fluent English; French/Flemish is a plus;

• You are looking for a (voluntary) internship of approximately 5 months, with the possibility of a part-time job alongside your studies afterward.

Interested? Great!
We’d love to receive your CV or LinkedIn profile. Want to learn more about Parfumado as an employer? Dive into our website to get a good impression of our company!

What’s next?
You’ll hear from us within 5 working days! If we’re excited about your profile, you’ll receive an invitation for an initial video call. This will be followed by a case assignment with the manager. And then… you might just be our new Customer Happiness & Communication Intern!